items 0 | Total 0.00 € | View cart

Customer care

If you have an account please login to send a message. If you are a new user please fill out the form to contact us

Email:

Password:

Confirm password:

Helpdesk Section:

Subject:

Description:

Enter the code

Please send me a copy of this e-mail

Dear User,

With reference to the personal data (hereinafter referred to as "data") provided by you in this Web page, in accordance with article 24 of the Italian law "D.Lgs. 196/03" (hereinafter referred to as "privacy law"), we are herewith informing you of the following:

1) your data shall be processed by the company Zerogrey S.r.l. (hereinafter referred to as "Zerogrey") and the company  (hereinafter referred to as "Roces") for purposes related to Zerogrey's and Roces's activity, including data filing and processing, and customer service. In particular, it shall be used:
a) to fulfil civil and tax law requirements, and for accountancy purposes (including factoring, administration, contract management, orders, invoices, credit recovery, etc.);
b) for purposes of market research and statistics with reference to the services and products provided by Zerogrey and Roces and to any other distinguishing activity carried out by both companies;
c) to inform you of further commercial and promotional activities, or of the availability of new products, services and offers provided by either Zerogrey or Roces;

2) the data you have provided shall be processed in a computerised and/or manual way;

3) the provision of your data is facultative;

4) in case you refused to provide your data, Zerogrey would not be able to accept any order from you. Your registration may only be completed successfully if all fields marked by an asterisk are filled in;

5) your data have been acquired through a request completed by Zerogrey and may be processed within Zerogrey and/or Roces, or it may be communicated outside Zerogrey and/or Roces: a) to companies that are connected to, controlled by or affiliated to Zerogrey and/or Roces; b) to companies completing market research on behalf of the above-mentioned parties. Given that Zerogrey andRoces operate at international level, your data may be transferred abroad, also outside the borders of the European Union;

6) any users is entitled to exercise their rights as per art. 7 of the Italian law "D.Lgs. 196/03" on the knowledge of the processing of their own personal data, or its deletion, updating, modification, integration, and anything else envisioned by the same article;

7) holder of the data are the companies Zerogrey S.r.l. and Roces. To the holders you may apply to exercise your rights envisioned by art. 7 of the Italian Law "D.Lgs. 196/03", mentioned in section 6 of this letter.

8) Within the two companies the person in charge of processing your data, according to article 7, of Italian law D. Lgs. 196 del 2003, is Giovanni Meda at Zerogrey . The complete list of data processing responsibles is available at the corporale headquarters of Zerogrey and Roces.

I read and accept the Privacy